Urgent Hiring: Customer Service Representative (Healthcare Account)
2 to 4 Years Experience
Company ConfidentialEstablished in 2009 | 51-200 employees
Cebu City, Cebu
URGENT HIRING: CUSTOMER SERVICE REPRESENTATIVE (HEALTHCARE ACCOUNT)
- Candidate must possess at least a Bachelor's/College Degree , any field.
- At least 2 year(s) of working experience in the related field is required for this position.
- Applicants must be willing to work in JY Mall.
- Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
- Full-Time position(s) available.
Duties And Responsibilities:
- Provide outstanding customer experience and resolution to patient's billing inquiries and complaints by navigating through multiple screens
- Document customer calls in the client's system
- Prepare standard reports to track workload and response time
- Assist payment processing
- All other duties as assigned