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Team Leader, Account Operations

5+ Years Experience

Sykes Asia Inc

With business certificates
Cebu City, Cebu
Total vacancies for this job title : 8
Posted on : September 19, 2019
Job ID : 324733

Details

SYKES ASIA INC.
 
Is currently looking for:
 
TEAM LEADER, ACCOUNT OPERATIONS
 
To ensure the support team are assisted on their escalations and maintain excellent resolution rate.
 
Responsibilities:
  • The person in the role will lead a team of customer service agents in contact center operations that provide best in class customer service to UK-based customers through voice and chat. 
Qualifications:
  • People management experience required
  • At least 3 years total work experience, with at least one (1) year experience as Team Leader in a BPO/contact center setting
  • Strong leadership skills in coaching and developing at least 15 direct reports
*Applicants with valid NBI and SSS E1 may get fast tracked.
 
For more information, visit www.sykes.com/philippines/about/

How to Apply

Text: Mynimo (Name) and send to
0922-652-5981 or 0915-960-9745
 
OR
 
APPLY AT ANY OF OUR RECRUITMENT HUBS:
 
*G/F Synergis IT Center
F. Cabahug St. Mabolo, Cebu City
Mondays to Fridays | 9AM-5PM
 
*4/F Sykes Robinsons Galleria Cebu
Gen. Maxilom Avenue cor. Sergio Osmeña Blvd
Mondays to Fridays | 9AM-5PM

or

   

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