Sales Representative (BPO)
2 to 4 Years Experience
JY Mall, Cebu City, Cebu
Is currently looking for:
SALES REPRESENTATIVE (BPO)
Supports customers, create support material as required and get to know the product and systems through training and working with clients. When product knowledge is at a suitable level the role will move into a more technical focus incorporating software testing and internal support.
Key Duties & Responsibilities:
- Answer Pre-sales questions and Post-sales questions
- Answer and troubleshoot customer support questions
- Organize and run web conference demos and presentations
- Software testing pre-software update rollout/release
- Completed at least 2 years in college
- Good communications skills
- Able to multitask and is comfortable working with computer-based applications
- At least 2 years experience in Technical Support and Customer Service
Work Hours: Training will be in the night shift. The regular shift will be in the morning. Philippine holidays off.