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Fresh Graduates are welcome to apply. Hiring for CSR!

No Experience High School graduates are welcome

The Results Companies

With business certificates| Established in 1990 | 1001-5000 employees
Mactan NewTown, Lapu-Lapu City, Cebu
Posted on : May 18, 2019
Job ID : 318745

Details

The Results Companies is a leading-edge customer contact solutions provider for many Fortune 500 companies. Established in 1990, The Results Companies provides services through over 4000 CSR's located in 15 locations worldwide.

Results is an innovative organization with a proven track record in customer service and sales performance. With a foundation rich in technology and innovation, Results has developed systems designed to improve call management, thus enhancing service, performance and the customers’ overall end experience. Our solutions and processes are specifically designed to drive results. For over 19 years, Results has partnered with organizations to grow their customer base and increase their market share.

Results is a well-established organization delivering the best in service, performance, technology, and value to its customers. We offer complete call center solutions from IT, Telephony, Data and Reporting to Training, Quality and Center Management needs around the globe.
 
FRESH GRADUATES ARE WELCOME TO APPLY. HIRING FOR CSR!
 
Duties and Responsibilities:
  • Uses numerous computer workstation applications to supply live responses to customers’ needs
  • Documents customer calls in the database system
  • Assists customers with functionality and basic troubleshooting of product or account issues
  • Assist in resolving serious complaints and escalated calls
  • Maintains at a minimum, target levels of performance
  • Maintains up to date level of product knowledge
  • Multi Tasks: Listen, input data, proves solutions, navigates through various screens while applying customer satisfaction techniques
Qualifications:
  • At least a High School Graduate
  • Good to above average English communication skills
  • Strong customer service orientation
  • Preferably with 3 months or more call center experience
  • Willing to work on holidays and shifting schedules
  • Can start immediately
OUR EMPLOYEES ENJOY THE FOLLOWING COMPENSATION AND BENEFITS:
  • Competitive Basic Salary, Non -Taxable Allowance and Attendance Bonus
  • HMO
  • 20% Night Differential
  • Free Shuttle Service
  • Gadgets and appliances which can be purchased through point system
  • Faster Career Growth and Opportunities Fun and Exciting Working Environment
 
For more information about our company, visit our website:

How to Apply

You can log in and take the exam at home.
 
Please follow the steps below:
  • First, visit our website, http://www.theresultscompanies.com/
  • Click the tab JOBS.
  • Then in the search bar, type PH04886.
  • Click the CUSTOMER SERVICE REPRESENTATIVE link.
  • Then click APPLY ONLINE. 
  • You will be asked to create an online profile by filling out those with red asterisk (*) with your personal information.
  • After clicking submit, go back to your email and check your inbox for a link of the assessment.
  • Once you have completed the assessment, send us a message so we can check your score. Once we have the result, we will reach out to you and conduct a phone interview.
NOTES:
  • Please make sure to open the inbox of your email (gmail or yahoomail) first before creating your online profile.
  • While taking the exam, take your time in reading and understanding each problem (the exam has no time limit, except for call simulation and typing test). 
  • Calculator is allowed, and the assessment will take at least 30 to 45 minutes. If you encounter any problems with the online application and/or assessment, feel free to ask or contact us.
  • Please don’t rush in taking the examination as this will be one of the basis for hiring you.
  • Let us know if you’re done taking the examination through the contact number provided.
Interested? Call or text:  APPLY MyNimo – CSR to: 0999.885.9364.

or

   

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