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Customer Service Representative

2 to 4 Years Experience High School graduates are welcome PHP 18,000 - 20,000 per month

Acceron Solutions Incorporated

Cebu City, Cebu
Total vacancies for this job title : 3
Posted on : March 18, 2019
Job ID : 311614

Details

DAY SHIFT/FIXED SATURDAY and SUNDAY OFF
 
ACCERON SOLUTIONS INCORPORATED
 
Is currently looking for:
 
CUSTOMER SERVICE REPRESENTATIVE
 
Responsibilities
  • Manage outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Keep records of conversations in a comprehensible way
  • Meet personal/team qualitative and quantitative targets
  • Create and submit reports in a timely manner
Requirements
  • Previous experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Expert in Excel, Powerpoint and Word

   

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