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Project Manager / Business Process Software Implementation

1 Year or less Experience

Jinisys Software, Inc.

With business certificates| Established in 2008 | 11-50 employees
#101 ML Quezon Cor. Magsaysay St., Kasambagan, Cebu City, Cebu
Posted on : April 03, 2019
Job ID : 310335

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Job Summary:
  • Primary responsibility is to implement all JSI Product, conduct training to users and create system process documentation.
  • Pre Sales Activities
    • Conducts product demonstrations to client as per request and previously scheduled
    • Coordinate with Immediate Superior as to schedule of demo
    • Constantly update oneself with the knowledge and proper training needed to become effective in doing demonstrations
  • Project Implementation
    • Conducts project implementation
      • PC or Server Installation
      • Configuration
      • User Training
    • Updates client software/s if there is a need for an update
    • Constantly equip oneself with the supervision of the Immediate Head to upgrade knowledge and skills needed when doing project implementation
  • Technical Support
    • Troubleshoots problems encountered on the software
    • Updating self-help documents so clients can try to fix the problems themselves
    • Preparation of Reports
      • Service Issue Request
    • Resolved mid/high level issues and escalates issues in a timely manner.
    • Maintains up to date product knowledge based on the latest development.
    • Able to follow standard procedure and policies of technical support team.
    • Responsible in checking all needed update for client and quality development.
    • Keep tracks on all unresolved issues assigned.
Education: Bachelor's Degree preferable in BSIT, BSCS, BS Industrial Engineering
Skills: Excellent computer skills both on software and hardware

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