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BPO English Communications Trainer - Earn up to 30K Monthly with FREE Smart Phone!

1 Year or less Experience PHP 20,000 - 30,000 per month

ePerformax Contact Centers & BPO

With business certificates| Established in 2002 | 1001-5000 employees
G/F JY Square Mall, Salinas Drive, Lahug, Cebu City, Cebu
Total vacancies for this job title : 5
Posted on : May 19, 2019
Job ID : 309479

Video Profile

Details

GLOBAL COMMUNICATIONS TRAINER (BPO)
 
Responsibilities:

•Effectively and efficiently facilitate Global Communications classes using the approved curriculum
•Conduct workshops and/or verbal assessments (on-site or off-site) to identify potential trainees and correctly identify their profiles
•Effectively moderate communications assessment
•Effectively and efficiently facilitate Global Communications Workshops based on curriculum
•Regularly attend Global Communications Training - specific calibration sessions in order to standardize the process of evaluating knowledge, skills and behaviors of trainees
•Complete or adhere to administrative tasks vital to the accomplishment of departmental or non-departmental processes
•Identify and collate trainees and/or employees’ strengths and areas of opportunity in a development plan
•Conduct weekly feedback sessions to impart communication and behavioral gaps
•Conduct GCT certifications effectively and efficiently in order to fulfill operational needs by providing ready-to-hire trainees
•Perform ad hoc tasks to support departmental needs and functions
 
Requirements

•2-year undergraduate degree (communications arts and education majors preferred) or equivalent call center experience
•Excellent Verbal and Written Communication Skills
•Basic or intermediate Training and Facilitation Skills
•Strong organizational, interpersonal and consultative skills
• Proficient in creating reports and in using MS Office
• Must be willing to work flexible schedules (including weekends and holidays)
Apply, Get Hired and Enjoy the following benefits
 
Starting Salary: Php20,000 - Php30,000
• Daily Meal and Transportation Allowance
• Attendance Bonus
• Performance Bonus
• Free Smart Phone with Monthly Mobile Allowance
• Medical Insurance (Covers LGBT & Common-Law Partners)
• Maternity, Paternity, and Solo Parent Leave
• Special Leave Benefits for Women


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