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Start on June 17 l Technical Support l Unlimited Incentives+Attendance Bonus+10K Sign-on Bonus!

1 Year or less Experience

FWD BPO Inc.

With business certificates| Established in 2008
FPN Epic Centre, A.S. Fortuna St., Bakilid, Mandaue City, Cebu
Total vacancies for this job title : Over 20
Posted on : June 14, 2019
Job ID : 309361

Details

FWD BPO is a Business Process Outsourcing (BPO) company situated in Mandaue City, Philippines. We partner with businesses from various industries such as Transport, Health and Beauty, Food, Retail, and Finance, supporting Australia, North America, UK, and Asia Pacific.
 
With our people and our technology, we offer convenient, cost-effective, and customized solutions developed to increase sales and drive customer engagement. These solutions include:
    
    * Outbound and Inbound Sales
    * Customer Care
    * Technical Support
    * Back Office Support
    * Lead Generation,
    * Website and Application Development
 
As a driver of growth, we aim to give a fresh take on what the BPO industry is all about  that it allows you to do more with your time, resources, and with your career or business as a whole.
 
Our people is our greatest asset.
 
And here at FWD, we are always looking for highly-motivated and awesome individuals to add to our existing pool of agent and non-agent talent. We cater to college undergrads, fresh graduates, career shifters, and anyone who’s looking for a better career landscape.
 
Here’s just an overview of what to expect once you are a part of our team:
 
1. Competitive Salary Package
2. Convenient Location
3. Fun Company Culture
4. Guaranteed Career Growth
5. Easy and Fun Environment
 
Apply now and be a part of our journey towards success.
 
TECHNICAL SUPPORT REPRESENTATIVE (Graveyard shift)
 
EARN THE FOLLOWING;
  • 20K TOTAL SALARY PACKAGE
  • 10K SIGN-ON BONUS
  • UNLIMITED INCENTIVES
  • ATTENDANCE BONUS
Job Requirements:
  • Preferably with 1 year experience from a technical support campaign.
  • Graduate of computer engineering course or any I.T course
  • Experience in fixing desktops and O.S installation is preferred but not required.
  • At least two years in college of any course.
  • Highly motivated and should be flexible in terms of working in different shifts.
  • Ability to multitask and goal-oriented person.
  • Excellent communication skills both oral and written.
  • Preferably no attendance issues with past employer/s
Assets:
  • Knowledge in Mac OS X and iOS Experience with Salesforce.com
  • Retail experience
  • Hospitality experience
  • eCommerce experience
Job Responsibilities:
  • Providing technical support / problem resolution thru phone /chat.
  • Troubleshooting a variety of technical and non-technical issues customers are having with their computer systems, software applications and services.

How to Apply

Ready to move FORWARD with us? Apply now!
 
For walk-in applicants, you may visit our office from 9 AM to 6 PM from Mondays to Fridays. Our doors are always open and you may invite your friends! 
 
Don't forget to bring your ID and updated resume. 
 
Observe proper dress code. No shorts, mini skirts, tattered jeans, and sleeveless tops.
 
For inquiries or concerns, contact Recruitment through these numbers: 
0922-738-4122 / 0977-206-7037
 
Or just message our Facebook Page.
 
To learn more about our company please visit our website at www.fwdbpo.com



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