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Assistant Executive Housekeeper - Mactan | LHH

Managerial / Supervisory

LBP Service Corporation - Manila

Established in 1996 | 10,000+ employees
Lapu-Lapu City, Cebu
Total vacancies for this job title : 1
Posted on : January 25, 2019
Job ID : 300629

Details

JOB SUMMARY :
 
Responsible for assisting in overseeing housekeeping operations to deliver an excellent guest experience. Assists the Assistant Executive Housekeeper to service all suites, adjoining areas and public areas as allocated. Monitors housekeeping high standard is maintained at all times with regards to cleanliness, tidiness, co-operation and guest liaison within the hotel department.
 
JOB SPECIFICATION
 
Education : Bachelor’s Degree in Hotel and Restaurant Management; Tourism, or any related course
 
Work : Must have at least (2-3) years of experience with Supervisory or Management in  Housekeeping Operations
 
Pre-requisites : Strong leadership abilities and organizational skills, Proficiency, at a basic level, with  computers and Microsoft Office; Knowledge of cleaning standards, cleaning chemicals and equipment and materials as necessary
 
Location : Willing to be assigned in Mactan.
 
OPERATIONAL RESPONSIBILITIES
  • Ensure consistently high operating standards in every area of Housekeeping as identified by the hotel brand standards
  • Responsible for efficient and orderly management of cleaning, servicing and repairing of guest rooms
  • Performance of regular and irregular inspections of all arrival rooms and spot checking of occupied rooms; check VVIP and OOO rooms; “turn down” rooms; public areas and reports any issues to the Assistant Executive Housekeeper
  • Check periodical stocktaking and maintaining of stock records for linen, uniform, chemicals; housekeeping supplies and equipment
  • Ensure communication meetings are conducted
  • Cooperating & communicating with other departments in all hotel related matters
  • Attending and conduct daily pre-shift briefings
  • Prepare staff schedules and duty roster
  • Monitor grooming and appearance standards and conduct of staff
  • Develops housekeeping training sessions and upkeep all training forms used
  • Training the new hires according to the Housekeeping Manual
  • Assist other departments whenever necessary
  • Attend to any guest complaints and take service recovery measures if required
  • Meeting guests to ensure that they are comfortable and have everything they need


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