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Customer Service Agents - Hotel Reservations

1 Year or less Experience High School graduates are welcome PHP 15,000 - 20,000 per month

SVC PH, Inc

With business certificates| Established in 2014 | 201-500 employees
3rd Floor, Skyrise 2 Building, Cebu IT Park, Apas, Cebu City, Cebu
This is an URGENT job vacancy!
Job ID : 295880

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Details

CUSTOMER SERVICE AGENTS - HOTEL RESERVATIONS
 
Executive Boutique PH., Inc. is an affiliate of SVC PH., Inc. and is currently looking for:
 
Customer Service Agents
 
Apply today and be part of our Hotel Reservations account!
 
We are looking for customer service representatives who are eager to start ASAP!
 
What awaits you:
  • Salary package of up to Php18,000
  • Generous monthly incentive scheme
JOIN US today and enjoy the following benefits:
  • Generous monthly bonus program
  • Medical / Dental coverage
  • Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
  • Career development
  • Life insurance program
  • Vacation and family leave programs
  • Annual salary increase based on performance
  • Quarterly team outing
  • Free flowing coffee and hot chocolate
  • Family atmosphere
  • Cozy sleeping lounge and canteen plus entertainment area
  • Great offices in IT park with outdoor private terrace overlooking Cebu City
Responsibilities:
  • Respond to communications via email, chat and phone call regarding inquiries from customer and hoteliers
  • Handle and solve customer needs
  • Coordinate with IT (new features to be implemented to improve customer service, align on issues/bugs reported by customer service team, etc.)
  • Teamwork and contribution on knowledge base
Requirements:
  • Candidate must have at least 1 year of BPO experience to qualify
  • Excellent English communication skills - both written and verbal
  • Dynamic, enthusiastic and with a “Can-Do” attitude
  • Background in service/hotel/travel business will be considered as an advantage
  • Can provide excellent customer service at all times
  • Proactive
  • Must have good knowledge in computer and mobile applications
  • Candidate must be flexible to work on any shift
  • Must be willing to work on weekends

How to Apply

Interested applicants may send an updated resume to [email protected] or visit our office at:
 
Executive Boutique PH, Inc.
3/F Skyrise 2, Cebu IT Park, Lahug, Cebu City
 
Walk-ins are prioritized!
 
Walk-ins will only be entertained from Mon-Fri from 8am-3pm.
 
What to bring: a pen, a valid ID, and an updated copy of your resume.

or

   

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