Cebu | Pioneer US Telco Account | Technical Support Agent (TSR) | IT Park
1 Year or less Experience High School graduates are welcome PHP 12,000 - 18,000 per month
G/F, Telstra|TeleTech Recruitment Hub, Cebu IT Park, Cebu City, Cebu
TECHNICAL SUPPORT REPRESENTATIVE
Experience a high-performance culture so great, it seized recognition. Be part of one of AON’s Accredited Best Employers of the year this 2018 - because we aim to deliver amazing, every day.
Being bold, passionate and real. It’s what connects us here at TeleTech. If this describes you, then it’s time for you to join our team of Technical Support Representatives.
Here, you’ll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You’ll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? We’re all that too.
You might be asking yourself, “Do I have what it takes to excel?” We think you do. Typically, to qualify as a Technical Support Representative you need to have:
- Completed at least senior high school or 2 years in college
- Excellent English communication skills
- Internet savvy and knowledge of MS Office applications
- 1 year BPO experience or 6 months Technical Support experience is preferred but not required
What you might be doing on a typical day:
- Receive customer concerns over the phone / email / chat
- Wow customers with your ability to provide solutions by identifying their issues, researching answers and guiding them through corrective steps
- Ultimately you will provide excellent technical support that keeps the customer coming back
We invite you to #Experience TeleTech and start your journey here.