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Account Officer / Multi-Skilled Agent - Earn 20K Monthly.

2 to 4 Years Experience

FWD BPO Inc.

With business certificates
FPN Epic Centre, A.S. Fortuna Street, Bakilid, Mandaue City, Cebu
Posted on : August 10, 2017
Job ID : 213843

Details

About the Company
 
Move FORWARD With Us! 
 
Forward BPO is a call center company situated in AS Fortuna St., Mandaue City, just beside Benedicto College. 
 
We offer a good variety of agent and non-agent jobs for fresh graduates, career-shifters, and anyone who is interested in changing their career landscape. 
 
A good working environment, competitive salary package, and equal opportunity are just some of the perks Forward BPO offer
 
Apply now and be a part of our journey towards success. 
 
ACCOUNT OFFICER / MULTI-SKILLED AGENT - EARN 20K MONTHLY. 
 
Job Description: 
  • Provides help and advice to customers about products and services
  • Delivers and maintains sales target and positive retention rate
  • Professional communication with customers by telephone and emails
  • Investigates and solves customers' problems whilst working closely with the Customer Relations Manager
  • Keeps accurate records of discussions or correspondence with customers
  • Learns about organization’s products, promotions or services and keeps up to date with changes
Job Qualifications:  
  • At least 3 years’ experience in Customer Service and sales 
  • Good MS Office skills
  • Excellent verbal and written communication skills 
  • Ability to act on own initiative and handle stress well 
  • Excellent grooming/appearance at all times 
  • Sociable with an open personality that fits the brand image 
  • Commitment to developing and maintaining a premium brand


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