Account Officer / Multi-Skilled Agent - Earn 20K Monthly.
2 to 4 Years Experience
FPN Epic Centre, A.S. Fortuna Street, Bakilid, Mandaue City, Cebu
About the Company
Move FORWARD With Us!
Forward BPO is a call center company situated in AS Fortuna St., Mandaue City, just beside Benedicto College.
We offer a good variety of agent and non-agent jobs for fresh graduates, career-shifters, and anyone who is interested in changing their career landscape.
A good working environment, competitive salary package, and equal opportunity are just some of the perks Forward BPO offer
Apply now and be a part of our journey towards success.
ACCOUNT OFFICER / MULTI-SKILLED AGENT - EARN 20K MONTHLY.
- Provides help and advice to customers about products and services
- Delivers and maintains sales target and positive retention rate
- Professional communication with customers by telephone and emails
- Investigates and solves customers' problems whilst working closely with the Customer Relations Manager
- Keeps accurate records of discussions or correspondence with customers
- Learns about organization’s products, promotions or services and keeps up to date with changes
- At least 3 years’ experience in Customer Service and sales
- Good MS Office skills
- Excellent verbal and written communication skills
- Ability to act on own initiative and handle stress well
- Excellent grooming/appearance at all times
- Sociable with an open personality that fits the brand image
- Commitment to developing and maintaining a premium brand