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Account Officer / Multi-Skilled Agent - Earn 20K Monthly.

2 to 4 Years Experience

Forward BPO

With business certificates
FPN Epic Centre, A.S. Fortuna Street, Bakilid, Mandaue City, Cebu
Posted on : June 23, 2017
Job ID : 213843


About the Company
Move FORWARD With Us! 
Forward BPO is a call center company situated in AS Fortuna St., Mandaue City, just beside Benedicto College. 
We offer a good variety of agent and non-agent jobs for fresh graduates, career-shifters, and anyone who is interested in changing their career landscape. 
A good working environment, competitive salary package, and equal opportunity are just some of the perks Forward BPO offer
Apply now and be a part of our journey towards success. 
Job Description: 
  • Provides help and advice to customers about products and services
  • Delivers and maintains sales target and positive retention rate
  • Professional communication with customers by telephone and emails
  • Investigates and solves customers' problems whilst working closely with the Customer Relations Manager
  • Keeps accurate records of discussions or correspondence with customers
  • Learns about organization’s products, promotions or services and keeps up to date with changes
Job Qualifications:  
  • At least 3 years’ experience in Customer Service and sales 
  • Good MS Office skills
  • Excellent verbal and written communication skills 
  • Ability to act on own initiative and handle stress well 
  • Excellent grooming/appearance at all times 
  • Sociable with an open personality that fits the brand image 
  • Commitment to developing and maintaining a premium brand

How to Apply

For online applications, please wait for our Recruitment Team to contact you via SMS or call. 
Walk-in applicants will be entertained. It's okay to bring your friends! 
Don't forget to bring your ID and updated resume. 
Observe proper dress code. No shorts, mini skirts, tattered jeans, and sleeveless tops please. 
For inquiries or concerns, contact Recruitment through these numbers: 0922-738-4122 / 0977-206-7037
Or just message our Facebook Page.